Delivery and Returns

UK Shipping Only 

Dispatched: 2-3 working days

Royal Mail Tracked 48: £3 

Royal Mail Tracked 24: £4 

Spend over £30 for free Royal Mail Tracked 48

Click & Collect Now Available

Available Monday to Friday 8:30am - 5:30pm and Saturday 8:30am - 3:30pm.

Items are ready within 24 hours from purchase.

Returns

Marsi accepts returns and exchanges within thirty (30) days of purchase under the following conditions:

Your jar, bottle or closure has been broken or damaged during transit.

You would like to return or exchange your unopened product(s)*

*Applies to unopened, full-size hair care and hair styling products only. Samples, promotional items and clothing may not be returned. 

 

Return Instructions 

Please email: marsilabel@hotmail.com prior to returning or exchanging your product(s). Provide your name, order number and reason for return / exchange in the body of your email. Once confirmed, you will be provided with a return / exchange shipping address and instructions. Marsi does not cover return shipping. Customer may select the return shipping method.